POLICIES AT MANE PARADISE
US, Canada & other International Countries Shipping Policy
All orders can take between 6-10 business days to arrive after payment is processed and received. Please add 1-2 business days for payment processing. Some order shipment times may be shorter or longer than expected.
MP currently offers free shipping to US and Canada.
The Bahamas Shipping Policy
All orders can take between 6-10 business days to arrive after payment is processed and received. Please add 1-2 business days for payment processing.
When ordering from The Bahamas, you are subject to a local custom's surcharge subject to the price of the product purchased. Once the product has arrived in the country and confirmation of the package surcharge is paid in full, the product will be delivered to the customer. Persons ordering from the Family Island will also be subjected to the custom's surcharge and will be notified (after confirmation of payment) once the package has been shipped to the island.
We are not responsible for lost/stolen/uncollected orders on Family Islands. If you do not receive your order once shipped, we will help you contact the carrier to try and resolve the issue but we are not liable for lost/stolen/uncollected packages.
ALL SALES FINAL! NO REFUNDS, NO EXCHANGE, and NO EXCEPTIONS. Due to health and hygiene concerns, we prohibit the acceptance of used human hair products. But nevertheless, do not hesitate to contact us if you are not satisfied with your purchase. We will do our endeavor best to provide a store credit.
All customers have 8 hours to cancel their order once it has been made. Cancellations after 8 hours are considered exchanges and MP will not honor any cancellations after 8 hours.
MP accepts major credit cards, bank transfers, and PayPal. Please allow 1-2 business days for payment processing.
Picture and Texture Disclaimer
NO TWO HEADS ARE ALIKE. Due to the distinct nature of human hair, two heads of hair are never exactly the same. The photos on our website are MP hair, they are to give you an idea of how the hair textures and color will look. However, all wavy and curly products are steamed for texture. This means that we cannot guarantee that all wig textures and colors will look the same, but they will not be distinctly different.
Please treat MP hair with care for longevity, read our Hair Care Tips prior to purchasing. If you bleach, dye, tint, perm, or use extreme heat on hair you risk drying out your wigs. This might cause your hair to shed and tangle. We cannot guarantee the longevity of any hair that has been processed or chemically treated. Please consult a PROFESSIONAL before applying any chemical to hair.
YES, you may experience MINIMAL shedding. Please keep in mind that all of our wigs are a product of a manufacturing company. They are weft together by a machine. You may limit shedding by sealing your weft with fabric fusion or fabric glue, however, we do not guarantee any shedding will not occur. Please seal your wefts to protect your investment.